Privacy Policy
Privacy Policy
Riddhi Jewel has
its registered offices at B-147, Anandpuri Marg M.D.Road Jaipur-302004
Rajasthan (India), In this Privacy Policy, we use the term Riddhi Jewel(and
"we", " us" and "our") to refer to the head
office of Riddhi Jewel at the registered address above.
Please take a
moment to read the following policy that explains how we collect, use, disclose
and transfer the personal information that you provide to us on our websites,
mobile applications and other digital platforms (together referred to as the
“Platforms”), when you visit a https//www.riddhijewel.com , contact the Riddhi
Jewel India by telephone, or when you interact with us over social media
platforms. It also explains how we collect information through the use of
cookies and related technologies when you use our Platforms.
Where we offer
our products for sale online or by social media presence, you must read the
applicable Conditions of Sale, which will govern the terms and conditions of
any such purchases made in this way.
UPDATES TO
THIS PRIVACY POLICY:
From time to time
we may update this Privacy Policy. When we do, we will publish the changes on
this Platform.
INFORMATION
YOU PROVIDE TO US AND HOW WE USE IT:
We collect the
information from you as detailed below:
To access certain
areas of our Platform, you will need to register with us. During the
registration process you will be asked to submit personal information about
yourself (including your name and address, date of birth, e-mail address and
telephone number). By entering your details in the fields requested, you
enable Riddhi Jewel to provide you with the services you select;
When you purchase
products online or by social media presence, we collect information such as
your purchase details and relevant payment information. In addition, we
will also collect personal information from you when you correspond with us
(for example, if you contact us with a query about one of our products or
services), when you provide your details when you contact the Riddhi Jewel
concierge by telephone. Please note that phone calls will on occasion be
recorded for security, training and development purposes;
If you choose to
interact with Riddhi Jewel via a social media platform or other third-party
service, we will collect the information you have provided to us through that
platform;
We also collect
certain information automatically about visitors to our Platform, described in
the section headed "Cookies and other information that we automatically
collect", below; and
We will collect
information about your location to the extent that we provide any location
services, described in the section headed “Location services”
below.
We will use
the information we collect from you to:
Manage and fulfil
purchase and repair orders, facilitate delivery, and to provide after-sales
services;
Manage our
accounts and records;
Deal with your
enquiries and requests;
Send
service-related communications, including announcements and administrative
messages such as order confirmation;
Identify products
and services we think you might be interested in based on your information,
such as your purchase history and your previous interactions with us;
Send you
marketing communications (including e-mails and social media audience matching)
relating to us and other third-party partners and that we think may be of
interest to you where we have a legitimate basis to do so (please see
the “Your choices” section below for further information about how you can
control these updates);
Conduct market
research so that we can continuously improve the services we provide to our
customers;
Undertake credit
checking, prevention of fraud and other prohibited or illegal activities as
part of our efforts to keep our Platform and services secure; and Understand
how our Platform is used so that we can continuously improve our Platform and
services and other offerings.